Alterna® Prepaid Mastercard®
Promoted by Trusted Retailers, Companies and Associations

Alterna has partnered with associations, nonprofits, employers, religious/community organizations and merchants who service the Latino immigrant community and the unbanked community in the United States.


If one of our Partners promoted the Alterna Prepaid Mastercard to you, you should have received an email from them with the link you will use to enroll for your card. If you did not, request the link from them and proceed with the enrollment of your card using that link.


Contact us If you would like to provide your customers with a superior prepaid debit card while generating new revenue streams. For more information call 415-944-6455 or email [email protected] on how you could become an Alterna Partner.

The Alterna Prepaid Mastercard

Designed for Everyone 1, 2

Trusted Partners

can choose to promote one of the following card designs.

No Upfront Costs2

Share Money in Real Time

Card-To-Card, with Any Other U.S. Alterna Card ($0.50 fee for up to $500)

Social Security Number

is required for US Citizens. Non US Citizens can enroll with Individual Taxpayer Identification Number (ITIN)1

$5.95 MOnthly Fee2,7

Waved if there is at least one electronic direct deposit made in the previous calendar month

Bilingual Mobile App

and SMS Text Messaging Feature,4 to manage your account including, check balance, transactions and share money with U.S. Alterna cardholders quickly

Refer Family Friends in Mexico

to enroll for a personalized Prepaid Mastercard5, issued by a bank in Mexico, and transfer money card-to-card in real time3,6 COMING SOON

Payroll Check Direct Deposit

There is no fee for direct deposit. Alterna cardholders who receive payroll direct deposit into their Alterna Card account will receive two WAIVED FEE cash withdrawals per month (at least one electronic direct deposit in the previous calendar month is required to receive the two WAIVED FEE ATM withdrawals)2

Trusted Partners
can choose to promote one of the following card designs.
The Alterna Prepaid Mastercard
Designed for Everyone1, 2
The Alterna Prepaid Mastercard
No Upfront Costs2
Share Money in Real Time
Card-To-Card, with Any Other U.S. Alterna Card ($0.50 fee for up to $500)
Enroll with ITIN1
Non US Citizens can enroll with Individual Taxpayer Identification Number (ITIN)1 . SSN required for US citizens
$5.95 Monthly Fee 2,7
Waved if there is at least one electronic direct deposit made in the previous calendar month
Bilingual Mobile App
and SMS Text Messaging Feature,4 to manage your account including, check balance, transactions and share money with U.S. Alterna cardholders quickly
Refer Family and Friends
in Mexico and Select Countries
to enroll for a personalized Prepaid Mastercard5, issued by a bank in Mexico, and transfer money card-to-card in real time3,6 COMING SOON
Payroll Check Direct Deposit
There is no fee for direct deposit. Alterna cardholders who receive payroll direct deposit into their Alterna Card account will receive two WAIVED FEE cash withdrawals per month (at least one electronic direct deposit in the previous calendar month is required to receive the two WAIVED FEE ATM withdrawals)2
  1. IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A CARD ACCOUNT: To help the government fight the funding of terrorism and money laundering activities, federal law requires that we obtain, verify and record information about each person who opens an account with us. What this means for you: when you open an Account, we will ask for your name, address, date of birth, social security number or individual taxpayer identification number (ITIN) and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents.
  2. For more information, please see the full Terms and Conditions of the Cardholder Agreement.
  3. This optional service is not a ******* or Mastercard product or service, nor does ******* or Mastercard endorse this offer.
  4. Third-Party fees, standard text messaging fees, and/or data rate fees may apply.
  5. ******* is not affiliated with, nor does it endorse the recipient’s bank nor the card issued by the recipient’s bank.
  6. Receipt of funds is contingent upon connectivity and an approved Card issued by the recipient’s bank.
  7. There is a monthly inactivity fee of $2.99 that will replace any required monthly fee if there is 90 days of inactivity.