This website is operated by Alterna Card Services, Inc. a California Corporation, which also operates the Alterna Card program in cooperation with certain third parties.


Please read these terms of use (“terms of use”) carefully before using this web site (“this site”). By accessing this site, you agree to be bound by these terms of use. If you do not agree to these terms of use, do not access this site. If you have not reached your 18th birthday, the parent, guardian or tutor who will complete or has completed the enrollment into the Alterna Card service, must himself or herself agree to these terms of use.

Alterna Card Services, Inc. (“Alterna”) reserves the right to change these terms of use at any time, at its own discretion and without individual notice to you; however, all such changes will be posted to this site. Alterna encourages you and your parent, guardian or tutor, as applicable, to review the terms of use from time to time so that you are aware of any such changes. The terms of use that are applicable to you at any given time are the then-current terms of use.

Alterna retains the right to deny access to this site to anyone at its complete discretion for any reason, including for violation of any of these terms of use. This site provides links to various other web sites, whether affiliated with Alterna or otherwise. These other web sites may have their own terms of use policies which are different from, or in addition to, the terms of use specified herein.

Copyright, Trademarks, and Consent Intellectual Property Rights

Copyright © 2016 Alterna Card Services, Inc. All Rights Reserved. All text, formatting (including without limitation the selection, coordination and arrangement of materials on the site, and the “look and feel” of the site), images, graphics, animation, videos, music, sounds, trademarks, logos, and subsidiary, parent, or affiliate company names and other materials on this site are subject to the intellectual property rights of Alterna Card Services, Inc., its affiliates, and their respective licensors and licensees. These materials may not be copied, reverse engineered, decompiled, or disassembled, nor may these materials be modified, re-posted to other web sites, framed, deep linked to, pirated, or otherwise redistributed in any form. Nothing contained on the Web site shall be construed as granting, by implication, estoppel or otherwise, any license or right to use any Alterna or Alterna’s licensors trademark, intellectual property right or copyrighted material without Alterna’s prior written permission. Any unauthorized use of these materials will violate Alterna’s intellectual property rights and will be subject to Alterna’s full legal rights and remedies.

Limited Representations and Warranties

Alterna represents and warrants that the content displayed on any web pages relating to Alterna card accounts in good standing, inclusive of their associated loyalty points transactions and balances, reflects accurately the latest states of such accounts, as made available to the Alterna website servers, to the extent that users have correctly logged into their accounts prior to viewing them. However, no representation or warranty is made that card usage data, card balance amount data, loyalty points usage data and loyalty points balance amount data obtainable from this site reflect in real time the latest and most up-to-date values of such data, as they may result from transactions having occurred shortly before logging into the site, due to either the imperfect nature of electronic communications over the Internet, or to procedures such as aggregation and settlement that merchants and networks may implement when handling transactions.

While Alterna will use reasonable efforts to ensure that all material on this site is correct, accuracy cannot be guaranteed for those parts of the site that include links, banners or text provided by third parties. Such text, links or banners may become obsolete as a result of their respective third party originators having updated them without having informed Alterna of such updates. Alterna does not assume any responsibility or liability for the accuracy or completeness of information contained in any web pages relating to Alterna card accounts which is not directly related to the Alterna card activities resulting from normal usage of the card.

This site and all content contained herein are provided to you “as is,” and “as available,” and all warranties, express or implied, are hereby disclaimed, including any warranty of merchantability, noninfringement or fitness for a particular purpose other than keeping you informed from time to time of the status of your Alterna account, if you are a registered user with an account in good standing. No information obtained by you from Alterna through the site shall create any warranty not expressly stated herein.

While Alterna will use reasonable efforts to ensure that this site will be free of viruses, spyware, and other harmful components, Alterna disclaims all warranties regarding the availability of the site, that the site will operate error-free, that defects will be corrected or that the site is always free of viruses or other harmful components. Your use of this site is at your own risk, any content downloaded or otherwise obtained through this site is provided at your own risk, and you are solely responsible for any damage to your computer system or any data loss that may result from your use of the site, including without limitation, damage resulting from computer viruses.

Limited Right to Use Content

The viewing, printing or downloading of any content from this site grants you only a limited, nonexclusive, revocable license for use solely by you for your own personal use and not for republication, distribution, assignment, sublicense, transfer, sale, preparation of derivative works or other non-personal use. No part of any content, graphic or document may be reproduced in any form or incorporated into any information retrieval system, electronic or mechanical, other than for your personal use. You may not create a web page or site or computer application of any kind that deep links to or frames this site, any page of this site, or any graphics, trademark or other proprietary information of any kind located on this without Alterna’s express written permission.

You may not use meta tags or any other type of hidden text utilizing Alterna’s or any of its affiliates names, trademarks or intellectual property rights on a web site without Alterna’s express written permission.

Except for the limited rights expressly granted herein, all right, title and interest in and to the site and all materials contained therein are reserved by Alterna. Your right to access this site may be terminated at any time by Alterna without notice.

Editing, Deleting and Modification

Alterna reserves the right to modify, add or delete any documents, information, graphics or other content appearing on or in connection with the site, including these Terms of Use, at any time without notice.


You, or, if you have not reached your 18th birthday, your parent, guardian or tutor, agree to indemnify, defend and hold Alterna and its business partners, staff and affiliates harmless from any liability, loss, claim and expense, including reasonable attorneys’ fees and expenses, related to either your violation of these Terms of Use or your use of the site.

Governing Law Limitations

These Terms of Use shall be construed, interpreted and performed exclusively according to the laws of the State of California, United States of America, without giving effect to any principles of conflicts of law. You expressly agree that any action at law or in equity arising out of or directly or indirectly relating to these Terms of Use or this site shall be filed only in the Federal or state courts sitting in California. You hereby consent and submit to personal jurisdiction of such courts for the purposes of any action related to the site, your access or use thereof, or these Terms of Use, and to extra-territorial service of process.

United Sates and foreign export control laws regulate the export and re-export of technology originating in the United States and such foreign countries. You agree to abide by these laws and regulations as applicable and will not transfer, directly or indirectly, by electronic transmission or otherwise, any content or software from this site to or from any countries or foreign nations in violation of such laws or regulations.

Should any part or provision of these Terms of Use be held unlawful, void, invalid or unenforceable, that portion shall be deemed severable from these Terms of Use and shall not affect the validity and enforceability of any remaining provisions.

These Terms of Use constitute the only terms between Alterna and you with regard to this site. These Terms of Use supersede any and all prior or contemporaneous agreements, representations, warranties and understandings with respect to the site, the content, goods and/or services provided by or through the site, and the subject matter of these Terms of Use. To the extent that anything in or associated with the site is in conflict or inconsistent with these Terms of Use, the Terms of Use shall take precedence. Alterna’s failure to enforce any provision of these Terms of Use shall not be deemed a waiver of such provision nor of its right to enforce such provision.

System Integrity

You may not use any hardware or software intended to damage or interfere with the proper and timely functioning of the site or to surreptitiously intercept any system, data or personal information from the site. You may not take any action that imposes an unreasonable or disproportionately large load on the site’s network or other infrastructure.

The risk of error, failure, incompatibility or nonperformance of your computer system is your risk and includes the risk that you do not operate your computer or your software incorrectly. Alterna is not responsible for any errors or failures from any malfunction of your computer or software. Alterna shall have no liability to you for any damage or other loss, direct or consequential, which you may suffer or incur by reason of your use of your computer or software.

Web Site Hyperlinks

Users will notice hyperlinks when browsing pages within this web site. Users acknowledge and understand that “clicking” or otherwise activating such hyperlinks may transfer the user to other third-party web sites and associated resources beyond the control and boundaries of this web site. Alterna disclaims any responsibility or control for external web sites. Although a user may be referred to an external web site for information that may be relevant and useful to the user, Alterna neither endorses the information content, presentation, or accuracy nor makes any warranty, express or implied regarding any external site.

Web Site Security

Alterna utilizes industry standards to monitor Internet traffic that comes in contact with this web site to identify and defined against unauthorized attempts to upload, modify, corrupt or otherwise damage information content or interfere with legitimate attempts to access this web site. If Alterna’s reasonable precautions fail or are somehow circumvented, Alterna is neither responsible nor liable for the undesirable situations that might arise, such as electronic contact with worms, viruses or other compromising contamination of a user’s system, nor for any delays, inaccuracies, errors or omissions that might arise from these or similar security breach situations.