Alterna® Prepaid Mastercard®Using ATM

When Using an Automated Teller Machine (ATM)

To withdraw cash from an ATM, please follow the instructions below:

Alterna cardholders can withdraw cash at any one of more than 37,000 MoneyPass ATMs in the United States (including Puerto Rico) with no ATM surcharge fee applied. The Alterna Card allows you to withdraw cash from virtually any ATM worldwide, but the MoneyPass network provides you with a lower-cost and convenient option. You can find the nearest MoneyPass ATM location in the AlternaCard App or at (Program fees apply. See your cardholder agreement for a complete list of fees).

Alterna cardholders who receive payroll direct deposit into their Alterna Card account will receive two WAIVED FEE cash withdrawals per month (at least one electronic direct deposit in the previous calendar month is required to receive the two WAIVED FEE ATM withdrawals).

Alterna will charge a $2.25 fee in addition to the ATM operator’s fee, except at Money Pass ATMs where there is no ATM operator fee applied.. If the ATM withdrawal is international, Alterna will charge a $4.00 fee (plus a 2% International Transaction Fee). You can withdraw up to $500 for a single withdrawal and up to $500 in a 24-hour period.

When Receiving Cash Back Over-the-Counter at a Bank1

You can also withdraw up to $2,500 per day over-the-counter at a bank. Alterna charges a $5.00 fee and the bank where you are making the withdrawal may also charge a fee.

When Receiving Cash Back at Retailers

When making purchases at retailers that offer cash back, you can get up to $500 in cash back per day2.

  1. Third-Party fees may apply.
  2. See store for retailer restrictions.
  3. MoneyPass® is a registered trademark of Fiserv, Inc.