This program is only available through participating Alterna Select Employers, Human Resource Outsourcing Companies, Office Staffing Groups, Bureaus and Unions.
If the Alterna® Select Prepaid Mastercard® was promoted to you by one of our partners, you should have received a link via email which will take you to the enrollment website for your card. If you have not received that link, please ask for it to be emailed to you to receive the correct Alterna Select card and accompanying value-added services
An employer, benefits provider, human resources firm, or other Alterna Select partner promotes the Alterna Select Card to you and will provide you with a special link to use to enroll for your Card online. If you are enrolling for the card and you are a Non-U.S. Citizens, a Social Security Number is not required for the enrollment process. You will be asked to present a government-issued photo ID from your country of origin1. Your Direct Deposit account number and routing number will be provided along with a Direct Deposit form. You will fill out the Direct Deposit form and present it to your Alterna Select partner to begin receiving Direct Deposits. If for any reason you have received your card and you do not know your Direct Deposit account number and routing number, you can log in to your Alterna online card account or call customer service.
The Alterna Select Prepaid Mastercard provides convenience for employees and workers.In addition to receiving Direct Deposits onto your Alterna Select Card, you can reload up to $1000 daily in cash with Green Dot® Reload @ the Register™ at participating retail locations or at any participating Western Union® agent locations nationwide. (Reload fees and limits apply). Click HERE to find where to load
You will have all of the benefits of the Alterna Select card with the added convenience of recurring automatic payroll deposit every pay period. For non-banked employees, this means not only the convenience of fast access to your funds through the ATM network, but you will also not pay a fee when loading via Direct Deposit, unlike when using check cashing stores.
The daily load limit for Direct Deposit is $5,000. The total monthly load limit onto your Alterna Select Prepaid Mastercard for all cash, check and Direct Deposit loads combined is $9,500.
To view and print our informational brochure on how to use the Alterna card and a list of our Cardholder Fees, as well as the Terms and Conditions and Frequently Asked Questions for the Alterna Select Program click on the below name of the document.
ALTERNA SELECT LIST OF FEES (“SHORT FORM”)
Alterna Select Program Terms and Conditions
Alterna Program Frequently Asked Questions
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1 Important information for opening a card account: To help the federal government fight the funding of terrorism and money laundering activities, the USA PATRIOT Act requires all financial institutions and their third parties to obtain, verify, and record information that identifies each person who opens a card account. What this means for you: When you open a card account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see a copy of your driver’s license or other documents at any time. We may limit your ability to use your Card or certain Card features until we have been able to successfully verify your identity.
2 While this feature is available for no cost, other fees may apply. See cardholder terms and conditions agreement for details.
3 Third-Party fees, standard text messaging fees, and/or data rate fees may apply.
4 Receipt of funds is contingent upon connectivity and an approved Card issued by the recipient’s bank.
6 When you use an ATM, you may be charged an additional fee by the ATM operator or any Network used to complete the transaction (and you may be charged a fee for a balance inquiry even if you do not complete the transaction).
7 The Bank may charge a fee.
8 There is a monthly inactivity fee if there is 120 days of inactivity. See Cardholder Agreement for a full list of fees.