Our Commitment

Alterna is commited to financial inclusion and to the belief that everyone deserves dignity in their financial lives. We are meeting this commitment by providing an industry-leading prepaid reloadable Mastercard program, with specific and powerful features designed to serve the immigrant and unbanked communities. The Alterna Prepaid Mastercard is available to U.S. citizens and also to U.S. residents who do not have a SSN but do have an Individual Taxpayer Identification Number (ITIN).

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The information has been translated into Spanish for your convenience only. The translation of any Consumer Disclosures and marketing materials may not accurately represent the meanings of terms, conditions and representations presented in the English language. The English language controls the meaning of the information provided herein.

IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A CARD ACCOUNT: To help the government fight the funding of terrorism and money laundering activities, federal law requires that we obtain, verify and record information about each person who opens an account with us. What this means for you: when you open an Account, we will ask for your name, address, date of birth, social security number or individual taxpayer identification number (ITIN) and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents.

1 Other countries coming soon. First National Bank is not affiliated with, nor does it endorse, the recipient’s bank or the card issued by the recipient’s bank.
2 Receipt of funds is contingent upon connectivity and an approved Card issued by the recipient’s bank
3 The Monthly Fee is waived if there is at least one electronic direct deposit in the previous calendar month. There is a monthly inactivity fee if there is 120 days of inactivity. See Cardholder Agreement for a full list of fees.
4 Approval is contingent upon passing this mandatory identification confirmation.
5 For a full list of Fees and Limits, please refer to the Cardholder Agreement.
6 This product or service is optional and not a standard feature of this program. This optional offer is not a First National Bank or Mastercard International product or service, nor does First National Bank or Mastercard International endorse this offer.

Caution

You are leaving the Prepaid Product Information Section. MetaBank and Visa do not endorse or guarantee the products, information, or recommendations provided in linked sites. MetaBank Privacy Polices do not apply to linked websites, and the privacy disclosures on the linked site should be consulted for further information. MetaBank and Visa are not liable for any failure of products or services advertised on the third party sites.

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Details

1. Visa’s Zero Liability Policy covers U.S.-issued cards and does not apply to certain commercial card transactions, any transactions not processed by Visa, or to anonymous prepaid cards (until such time as the identity of the cardholder has been registered with us). You must notify your financial institution immediately of any unauthorized use. For specific restrictions, limitations and other details, please consult your issuer.
2. To minimize losses, Cardholder must notify Customer Service promptly of any loss of the card or compromise of the Card Account. Other terms apply. See the Terms and Conditions for details.

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How to Refer Family and Friends for the Referral Cards

You must have an Alterna Card to refer family and friends

  1. If you already have an Alterna Card CLICK HERE to login to your account online and follow the instructions on how to refer family and friends for your Referral Card(s).
  2. If you do not already have an Alterna card CLICK HERE to enroll for your Alterna Card and you will then be prompted to refer family and friends for your Referral Card(s).
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Cómo Referir a Familiares y Amigos para las Tarjetas de Referidos

Usted debe tener una Tarjeta Alterna para referir a Familiares y Amigos

  1. Si usted ya tiene una Tarjeta Alterna HAGA CLICK AQUÍ para entrar en su cuenta en línea y siga las instrucciones para referir a familiares y amigos para sus Tarjetas de Referidos.
  2. Si usted todavía no tiene una Tarjeta Alterna HAGA CLIC AQUÍ para registrarse para su Tarjeta Alterna y luego se le pedirá que refiera a familiares y amigos para sus Tarjetas de Referidos./li>
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How to Refer Family and Friends for the Referral Cards

You must have an Alterna Card to refer family and friends

  1. If you already have an Alterna Card CLICK HERE to login to your account online and follow the instructions on how to refer family and friends for your Referral Card(s).
  2. If you do not already have an Alterna card CLICK HERE to enroll for your Alterna Card and you will then be prompted to refer family and friends for your Referral Card(s).
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