How do I enroll for the card?
What do I need to enroll for the card?
Is there a monthly fee for the card?
When will my card arrive?
How do I load my card?
Where can I use my card to make payments?
Where can I withdraw money?
How much can I withdraw per day?
Can I transfer money card-to-card with other Alterna Sin Fronteras cardholders in the U.S.?
How will I know when card-to-card money transfer to Mexico is ready to use?
How can I review my account?
If my prepaid card is stolen, lost or damaged, how can I get a replacement?
How can I report an unknown charge?
How much can I load on my card?
Do I have a minimum balance in my account?
How to generate my telephone security code?
Can I use my card for services that require monthly automatic recurring payments?
How are my funds protected?