Where To Load

Reload Your Alterna® Prepaid Mastercard®

Reload with Cash

You can reload cash on your card with Green Dot® Reload @ the Register™ at participating retail locations or at any participating Western Union® agent locations nationwide. Bring your card and the cash you want to load to any of these locations – it’s easy and convenient! In most cases, funds are available in real time1. Give the cashier the amount you want to reload plus a reload fee (Limits apply). Always keep your receipt.

Fill out the required information on the Western Union “Prepaid Services” form, or call on their in-store phone. You can reload up to $1,000 per day, $9,500 per month, 2 loads per day, 4 loads per week, and 10 loads per month. Western Union may impose different limitations. A reload fee of $3.95 applies. To find a reload location near you please use our store locator below.

At any participating Green Dot® retail location, simply present your card to a cashier and the amount of cash you wish to load. You can reload up to $1,000 per day, $9,500 per month – 2 loads per day, 4 loads per week, and 10 loads per month. Green Dot may impose different limitations. A reload fee up to $5.95 applies. To find a reload location near you please use our store locator below.

OVER 150,000 RELOAD LOCATIONS
Enter an address or zip code and click the “Find Locations” button

      Total Monthly Reloads
      (Applicable to all types of loads)
      – $9,500

      WalMart Check Cashing

       

      You can cash your check up to $1,000 at Walmart and have the cash directly loaded into your Alterna Card for a maximum fee of $6.74. You can do this at any checkout lane and your funds will be available in real time1. It must be a preprinted check like a payroll or government check. Maximum of $1,000 per transaction/day and $9,500 per month..

       

      Important: These services are not available in all states or stores. Reloads cannot exceed card limits. Always keep your receipt – your receipt is proof of our reload. Third-party fees and limits apply.

      Checking or Savings Account to Alterna Card

       

      Go to your bank’s online account and transfer funds from a checking or savings account to your Alterna card account. We do not charge you for this service. However, your checking or savings account Bank may charge you a fee. You will need to provide the routing number and your account number found on our Direct Deposit Form by clicking here, or by calling customer service at 1-855-2-ALTERNA. Funds will be available within three business days. Maximum of $5,000 per transaction/day and $9,500 per month.

      1. Receipt of funds is contingent upon connectivity and an approved Card issued by the recipient’s bank.

      Caution

      You are leaving the Prepaid Product Information Section. MetaBank and Visa do not endorse or guarantee the products, information, or recommendations provided in linked sites. MetaBank Privacy Polices do not apply to linked websites, and the privacy disclosures on the linked site should be consulted for further information. MetaBank and Visa are not liable for any failure of products or services advertised on the third party sites.

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      Details

      1. Visa’s Zero Liability Policy covers U.S.-issued cards and does not apply to certain commercial card transactions, any transactions not processed by Visa, or to anonymous prepaid cards (until such time as the identity of the cardholder has been registered with us). You must notify your financial institution immediately of any unauthorized use. For specific restrictions, limitations and other details, please consult your issuer.
      2. To minimize losses, Cardholder must notify Customer Service promptly of any loss of the card or compromise of the Card Account. Other terms apply. See the Terms and Conditions for details.

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      How to Refer Family and Friends for the Referral Cards

      You must have an Alterna Card to refer family and friends

      1. If you already have an Alterna Card CLICK HERE to login to your account online and follow the instructions on how to refer family and friends for your Referral Card(s).
      2. If you do not already have an Alterna card CLICK HERE to enroll for your Alterna Card and you will then be prompted to refer family and friends for your Referral Card(s).
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      Cómo Referir a Familiares y Amigos para las Tarjetas de Referidos

      Usted debe tener una Tarjeta Alterna para referir a Familiares y Amigos

      1. Si usted ya tiene una Tarjeta Alterna HAGA CLICK AQUÍ para entrar en su cuenta en línea y siga las instrucciones para referir a familiares y amigos para sus Tarjetas de Referidos.
      2. Si usted todavía no tiene una Tarjeta Alterna HAGA CLIC AQUÍ para registrarse para su Tarjeta Alterna y luego se le pedirá que refiera a familiares y amigos para sus Tarjetas de Referidos./li>
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      How to Refer Family and Friends for the Referral Cards

      You must have an Alterna Card to refer family and friends

      1. If you already have an Alterna Card CLICK HERE to login to your account online and follow the instructions on how to refer family and friends for your Referral Card(s).
      2. If you do not already have an Alterna card CLICK HERE to enroll for your Alterna Card and you will then be prompted to refer family and friends for your Referral Card(s).
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